Busch Gardens is committed to providing access for guests with disabilities and providing an enjoyable experience for all of our guests.
Safety is the only consideration that takes precedence over fun. Some rides, by their nature, create forces and speeds that may not be safe for guests with certain pre-existing conditions. Riders must be in good health to experience these attractions. Those who have physical conditions that would prevent normal seating or use of the safety restraints, or medical conditions such as recent heart surgery, pregnancy, high blood pressure, heart conditions, or neck or back problems should not board the following rides:
- SheiKra
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- Stanley Falls Log Flume
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- Gwazi
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- Congo River Rapids
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- Kumba
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- Tanganyika Tidal Wave
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- Montu
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- Sandstorm
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- Python
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- Phoenix
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- Scorpion
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- Ubanga-Banga Bumper Cars
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- Rhino Rally
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- Crazy Camel
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Parking
Parking for guests with disabilities is available in Lot A near the main entrance on a fist-come, first-served basis for guests with a legal parking permit. This parking area is designated by blue-striped parking lanes. All spaces are van-accessible. Vehicles parked in "Disabled" parking without a permit are subject to applicable laws.
First Aid
The main First Aid station is located on the right (west) side of the Desert Grill restaurant near the Scorpion roller coaster in Timbuktu. Skyride First Aid is located in the Skyride building near the restrooms, directly to the left of the Edge of Africa entrance. Registered nurses and emergency medical technicians staff our First Aid centers during park hours.
Staff members throughout the park can call for medical assistance if a guest requires assistance.
Service Animals
Service animals are welcome at Busch Gardens Tampa Bay. All service animals must remain on a leash or in a harness at all times. Safety requirements prevent service animals from riding rides other than the parking lot trams, Skyride, and the Serengeti Express train.
Service animals are the responsibility of the owner and cannot be left unattended. Guests are responsible for behavior control and the cleanup of service animal waste. Busch Gardens staff members are not permitted to care for service animals.
Other Information
Our Guest Relations representatives are happy to answer any other questions you might have concerning accessibility in our park. The Guest Relations office is located at the main turnstiles. Staff members throughout the park are also able to answer questions and offer advice on how to plan your day.
We welcome your comments about our accessibility procedures. Please stop by our Guest Relations office or mail your thoughts to:
Guest Services
Busch Gardens Tampa Bay
P.O. Box 9158
Tampa, FL 33674-9158
Thank you, and enjoy your day at Busch Gardens!
WHEELCHAIR ACCESSIBILITY
DEAF/HEARING IMPAIRED ACCESSIBILITY
CAST, BRACE and AMPUTEE ACCESSIBILITY
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